Our warehouse in California notified us, “ALERT: WE ARE EXPERIENCING UNPRECEDENTED PACKAGE INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE”. Therefore, you are experiencing shipping delay. We are sorry for your inconvenience.
For customers live in U.S., you may return most new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).
For customers live in U.S., you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, in the first step, please Contact Us with your order number and details about the product you would like to return for a refund. We will respond quickly with instructions for how to return items from your order via .
Each Beamshot Laser Product comes with a limited one year material defects free warranty from the date of purchase. This warranty is void if product shows signs of excessive abuse or droppage, or has been disassembled. According to this warranty claim, we could sent you a brand new replacement within one year from the date of purchase.
If you need to replace an item, please Contact Us with your order number on Beamshot.shop and details about the product you would like to replace. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in U.S.. Note that there are restrictions on some products, and some products cannot be shipped to specific destinations via USPS service.
When you place an order, the system will estimate shipping and shipment service provider for you based on the address you type in.
COVID-19 Related Announcements, Updated: 4/7/20, 07 p.m.
Our warehouse partner in California has continued to remain open and process all orders in spite of what is going on in the world right now. However, our products for our warehouse partner are not belong to prioritized products. Because our warehouse partner has a customer whose product is acrylic sheeting is selling product like crazy, to a manufacturer who just last weekend produced 30,000 protective face shields for the Healthcare industry. Therefore, you may experience shipping delay. We are sorry for your inconvenience.
If you are not united states citizen but hope to get a quote from us, at first, please email to the following email address to check if we could ship out to your physical address outside U.S.: